Our Commitment: At Leanos, privacy is not just a policy, it's our core value. Your data stays yours. We never share, sell, or use your documents to train external AI models.
1. Information We Collect
1.1 Information You Provide
Account Information: Name, email address, company name, and billing information
Documents: Files and documents you upload for indexing
Communications: Messages you send us via email or support channels
1.2 Information Collected Automatically
Usage Data: How you interact with our platform (queries made, features used)
Device Information: Browser type, operating system, IP address
Cookies: See our Cookie Policy below
2. How We Use Your Information
We use your information solely to:
Provide and improve our AI assistant services
Process your documents and respond to your queries
Communicate with you about your account and our services
Ensure the security of our platform
Comply with legal obligations
3. Data Storage and Security
3.1 Where We Store Your Data
Your documents and data are stored on secure servers with encryption at rest. We use industry-leading cloud infrastructure with SOC 2 compliance.
3.2 How We Protect Your Data
256-bit AES encryption for data at rest
TLS 1.3 encryption for data in transit
Regular security audits and penetration testing
Access controls and authentication measures
Employee training on data protection
3.3 Data Retention
We retain your data for as long as your account is active. Upon termination, we delete all your data within 30 days unless you request an export or legal requirements mandate otherwise.
4. Data Sharing
We do NOT sell your data. We may share information only in these limited circumstances:
Service Providers: With vendors who help us operate our service (hosting, payment processing), bound by confidentiality agreements
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger or acquisition, with notice to you
5. Your Rights
You have the right to:
Access: Request a copy of your personal data
Correction: Update or correct your information
Deletion: Request deletion of your data
Export: Receive your data in a portable format
Opt-out: Unsubscribe from marketing communications
Leanos is based in France and serves clients globally. If you are located outside France, your data may be transferred to and processed in France or other countries. We ensure appropriate safeguards are in place for such transfers.
7. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
Right to know what personal information we collect
Right to delete your personal information
Right to opt-out of the sale of personal information (we do not sell your data)
Right to non-discrimination for exercising your rights
8. Cookie Policy
8.1 What Are Cookies
Cookies are small text files stored on your device when you visit our website. They help us provide a better experience.
8.2 Cookies We Use
Type
Purpose
Duration
Essential
Required for basic site functionality
Session
Preferences
Remember your settings (theme, language)
1 year
Analytics
Understand how visitors use our site
2 years
8.3 Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may affect site functionality.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or through our platform.